Due to the limited time that schools have in order to administer tests and place additional orders, it is important to identify misadministrations that will require a makeup order to be placed as soon as possible. The Test Coordinator Information manual has information regarding eligibility for makeup testing and what to do with partially completed answer documents, but does not go into detail about situations in which a test may have been completed, but was misadministered in a way that prevents ACT from scoring the test. Below is an excerpt that describes eligibility for makeup testing in general terms.
There are many situations in which this clearcut policy does not apply. Some of the most common are listed in the below FAQs.
Q: I accidentally gave my student too much time on his test. Will the test be scored?
A. No, it will not. A timing overage will result in a voided test, so you must order makeup materials.
Q: I gave a standard test booklet to my accommodations student. Will the test be scored?
A1: If the student completed the test on day 1 of the testing window, we will score it. Please write an irregularity report.
A2. If the student completed the test after day 1 of the testing window, the test will be voided. Please order a makeup test.
Q: I gave an accommodations test booklet to my standard time student. Will the test be scored?
A1: If the student completed the test on the standard test date, we will score it. Please write an irregularity report.
A2. If the student completed the test after the standard test date, the test will be voided. Please order a makeup test.
Q: I allowed a student with standard time and a large type test booklet/word-to-word dictionary/translated instructions to test with my standard time group. Will this test be scored?
A: If the student tested with standard time limits, the test will be scored. Please write an irregularity report.
Q: I started administering the ACT to my TC6 students in one group, but then realized one of them has a computer on the essay section. What should I do?
A. You may continue administering the multiple choice sections. Please find a second room supervisor so that you can split the group for the essay section, and write an irregularity report describing what happened.